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Technical Information & Users Group
Technical Users Group

Technology Users Blog (TUG) is an open forum for zone agency representatives to get together and openly discuss technology issues concerning the zone.

This venue is also used by Heartland as an opportunity to update the central zone regarding advance technology, software, RMS, MDCs and training opportunities.



Mobile Server IP updater instructions and link

Instructions on changing MDC IP address used to connect to TriTech CAD Mobile Server.


Click on the link MDC Mobile Server IP Updater.
    1. Extract files anywhere on the MDC, make sure you know where they are extracting to.
    2. Double click the file called "New MDC IP"
    3. To confirm you have the new IP address configured on the mobile device:
  • Upon relaunching VisiNet Mobile, the address shows up in the initial update window.

  • View the new IP address located within the first few lines 68.15.19.132 (you may need to scroll to the very top to see it).

  • If the IP is correct, not other action is required.

** If the IP address is different, please contact Carlos or Henry at Heartland Communications.
Carlos Castillo: 619-441-1975       Henry Kozik: 619-441-1639